Order Support

I entered the wrong shipping address

If your shipping address is wrong, tell us as soon as possible.

What to do right now

  1. Contact our support team within 2 hours of placing your purchase.
  2. Send your order number and the correct shipping address.
  3. Include the email address you used at checkout.

Why timing matters

Incorrect shipping addresses are covered by our 2-hour change window. Once an order enters production, changes can no longer be guaranteed. Please double-check your address before completing your purchase.

← Back to Guidance