Order Support

I made a mistake on my order

Mistakes happen, and many can be fixed if you act quickly.

What to do right now

  1. Contact our support team immediately.
  2. Include your order number and the correction you need.
  3. Include the email address you used at checkout.

What can be corrected

Customers may request changes within 2 hours of placing their purchase. This includes incorrect shipping addresses, incorrect sizes or clothing variants, incorrect contact information, and other order-related corrections.

After production starts

Once an order enters production, changes, cancellations, or modifications can no longer be guaranteed. Please double-check all order details before completing your purchase.

← Back to Guidance